Garden Notebook Support

Thank you for using Garden Notebook (畑ノート in Japanese; named 家庭菜園ノート on the App Store before 1.0.2). If anything is unclear or not working, please get in touch.

Contact

Email: dev@robonet-c.jp
We read messages every day and normally reply within two to three business days.

Including the following helps us investigate faster:

Your device (for example, iPhone 15 or Pixel 8) and its OS version
The app version
What happened, and the steps you took beforehand

Frequently asked questions

Can I use the app without an account?

Yes. Logging tasks, laying out your garden, and the vegetable catalogue all work as a guest. In that case your data is stored only on your device.

Will my data move to a new phone?

Yes, if you have created an account and signed in. Sign in to the same account on the new device. If you have been using the app as a guest, the data lives only on the old device and cannot be transferred.

How do I delete my data?

Settings has a "Delete Account" option that removes your account and everything stored with it. Deletion cannot be undone.

About the ad-free plan

It is an auto-renewing monthly subscription that hides the ads inside the app. Every recording and management feature is free either way.

To cancel: use the subscription settings on your device (App Store or Google Play). Nothing needs to be cancelled with us.
If ads reappear after changing devices or reinstalling, use "Restore purchases" in Settings.

About the ads

Ads keep the app free to use. You can change ad personalization from your device settings ("Tracking" on iOS, "Ads" on Android). Users in the EEA and comparable regions are shown a consent form the first time.

Operated by

Robonet Communications inc. (株式会社ロボネット・コミュニケーションズ)